Effective Date: January 1, 2025

We want you to love your fragrance. If you’re not fully satisfied, here’s how we handle returns and refunds.

1. Eligibility

To be eligible for a return, your item must be unused, in its original packaging, and returned within 14 days of delivery.

2. Non-Returnable Items

  • Opened or used perfumes
  • Gift cards
  • Sale or promotional items

3. Process

To initiate a return, email us at info@auralissa.site with your order number and reason for return.
Once approved, we will provide return instructions.